MAKING CUSTOMER SERVICE YOUR COMPETITIVE ADVANTAGE Turn technology into a benefit that catapults your agency ahead of others in the market By TJ Whelan Today’s insurance marketplace is saturated with
Tag "customer service"
ADDING CURIOSITY TO YOUR CUSTOMER SERVICE A curious agent will seek out hidden risks in order to better serve the client: In order to know what is going on in
CUSTOMER QUESTIONS ABOUT PREMIUMS Why quotes may change By Paul Martin, CPCU A friend called wanting advice about an insurance
SWITCHING TO AUTOMATION Practical tips for agencies By Raution Jaiswa Automation is a hot buzzword in the business world, and
CLOSING THE GAP BETWEEN TECHNOLOGY AND CUSTOMER SERVICE Maintaining a balance is vital By Marc McNulty, CIC, CRM Our agencies
