FIVE LESSONS I’VE LEARNED IN MY INSURANCE CAREER Insights from almost two decades in the industry By Jeremiah Gonzales I started my insurance career by accident at the tender age
Tag "customer service"
THE IMPORTANCE OF EXCELLENT CUSTOMER SERVICE A review of basic skills needed to succeed in an agency’s crucial service role Whatever course an agency owner chooses, the goal is the
THREE PATHS TO CUSTOMER SERVICE SUCCESS Strategies to adopt to do your best CSR work [A]s customer service representatives,
SERVICE THAT STARTS WITH THE EMPLOYEE EXPERIENCE Eight characteristics of great service teams If an organization wants to improve the
EXCEEDING CUSTOMER EXPECTATIONS POST COVID-19 Addressing the fact that “business as usual” likely will never return Exceptional customer service is
