CREATING A FRIENDLY DIGITAL AGENCY Ohio agency utilizes technology to enhance their personal touch rather than to replace it By Barley Dennison Hertvik Insurance Group, Medina, Ohio, traces its origin
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THE GREAT RESIGNATION DRIVES CHANGE Employers emphasize benefits and wellness offerings to boost recruitment, retention By Sally Prather and Danielle Capilla As quit rates in the United States remain at
UNTAPPED RESOURCES Women driving positive change in the insurance industry By Elisabeth Boone, CPCU Undiscovered Voices: Unlocking the Potential of
UNDERSTANDING GENERATIONAL PERSPECTIVES … A KEY TO YOUR LEADERSHIP SUCCESS Guidelines to bridge the generational perspectives gap
FIVE WAYS TO PROVIDE UNDERWRITERS WITH GREAT SERVICE Tips for staying out of the “do not process” pile Agents routinely
