TOP 5 BENEFITS OF AN IN-HOUSE WORKERS COMP TEAM Colleagues on the inside can provide insight and evaluation Having an employer that shows it is looking out for the best interests of those who are working to improve the bottom line can be critical to everyone reaching their full potential. By Michael Wayne Increasingly, the domain of workers comp is becoming more sophisticated when it comes to injury prevention. This
RN Blog Top Q&A For Agents
TOP 5 BIG RED FLAGS WHEN IT COMES TO HIRING Not every prospective employee will make the cut Confidence is something I admire and respect. Hubris, however, is off-putting. By Michael Wayne I recently read Deloitte’s 2023 Insurance Outlook. What stood out most was the declaration that “insurers are reinventing workplace strategies and culture as talent war intensifies.” This caught my eye because my organization is in the midst of
FIVE WAYS AI HAS BEEN INTERWOVEN INTO THE INDUSTRY Artificial intelligence is not going away and not embracing the technology is simply not a viable option [T]hink of the amount of information that must be packaged, unpackaged, repackaged, and relayed between our insureds and carriers. By Michael Wayne Artist Jason Allen introduced controversy to this year’s Colorado State Fair. Allen won the fair’s Fine Art Show digital art category with
FIVE TIPS FROM SEASONED INSURANCE PROFESSIONALS Colleagues may say goodbye via retirement, but we can capture their wisdom and insight Personally, I enjoy that my interactions with others, and not just producers, allows me to add to my insurance acumen. By Michael Wayne “Is there anyone so wise as to learn by the experience of others?” —Voltaire You may subscribe to the notion that the state of the world is
FIVE TIPS FOR IMPRESSING YOUR CLIENTS WITH A STRATEGIC PLAN It’s easier to hang on to clients if you’re deliberate about your approach The percentage of customers that will consider changing companies after a single instance of poor customer service is 33% … . By Michael Wayne In a recent Taylor Landis-penned article for OutboundEngine.com, reported data reaffirmed what we all know—acquiring new clients is woefully more expensive than retaining
